Transfer problem Model Samples

Dear Model Samplers Users. Could you help me?!

After transferring the files to the sampler’s root folder, the files are marked in red (with an error) and with info “Device filed with operation”
Also, an error occurs when trying to create a folder on the device.
I tried drag and drop and explore ways.
Transfer verison 1.9.5
Device soft 1.13
Windows
At setting - ports - Inp from USB - Out to USB. (also tried M+U, no results)

Any ideas?